What are the shipping times and costs?
Domestic shipments take between 2 and 5 business days. The cost varies depending on the destination city and the weight of the package.
Do you ship internationally?
Yes, we ship internationally. Customs processing times and fees depend on the destination country.
Can I track my order?
Yes. Once shipped, you will receive an email with the tracking number to track your package in real time.
💳 Payments and Security
What payment methods do you accept?
We accept credit and debit cards (Visa, Mastercard, American Express), bank transfers, mobile payments, and platforms like PayPal.
Is it safe to buy from this store?
Absolutely. Our website uses SSL data encryption, ensuring that your personal and financial information is protected.
🔄 Exchanges and Returns>
What is the return policy?
You have 30 days from the date of purchase to return an item. The product must be unused and in its original packaging.
How do I request an exchange or refund?
Contact us via email or WhatsApp with your order number to begin the process.
Do I have to pay for return shipping?
Returns due to manufacturing defects are free. If the exchange is due to customer preference or error, the buyer is responsible for the return shipping costs.
